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Scoop gives you quick bites of information on a range
of communication and business topics.
If you'd like to have a regular scoop, visit our dragonfly blog...
Or subscribe to The Buzz,
our 'inflight communication' e-newsletter - and have the latest scoop-style
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For a taste test, browse through past issues
of The Buzz or our scoop articles below ...
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Kiss and tell... |
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| Okay, I'm finally admitting it... I'm a stripper by trade. I make no apologies and I'm not about to give it up. I take a huge, overdressed concept and start to strip it back bit by bit... |
| Cyber-savvy: writing for the web. |
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| We may be living in a technological age, but we are still struggling to put together a decent website. Many websites don't work because they are written in the same style as print media... |
| Does your business need an e-newsletter? |
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| An electronic newsletter can be an excellent business tool, as long as your focus is on providing value for subscribers - and not on aggressively marketing your services... |
| Think before you click: online etiquette. |
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| Most of us probably feel we can't survive without our email. It is efficient, immediate, and conversational. But the advantages of e-mail can quickly turn to pitfalls if we don't pay attention... |
| Look who's talking: mobile phone etiquette. |
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| You've experienced it - the grating tune of a mobile phone cuts through your moment in the cinema, a restaurant or a meeting. We have become increasingly bound to our mobile phones - and in the process lost all sense of place, manners and priorities... |
| Who do you think you're talking to? |
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| Have you ever spoken to a person who doesn't understand your language and found yourself talking louder, rather than simplifying what you are saying? Have you raised your voice at your children because they're not listening, when you should increase the relevance of the message, not the volume? |
| Are you really listening? |
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| Listening is risky business. If you really listen to what people are saying, you risk understanding more - and even changing your opinion... |
| Have you got the idea yet? |
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| Jack Foster, in his book "How to get ideas" (Berrett-Koehler Publishers 1996) says "new ideas are the wheels of progress. Without them stagnation reigns". Don't allow your communication to stagnate for a lack of decent ideas... |
| An Eventful Life. |
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| Talk to almost any event organiser and they will tell you it's a job for those who like to live on the edge. After recent forays into event management, I have decided it helps to be an obsessive-compulsive who doesn't require sleep... |
| The Home Office... |
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| Nine months ago, I decided to jump off the corporate roundabout and start my own business. Not wanting to burden myself with unnecessary infrastructure costs, I opted for working from home. Great plan, but I knew there would be transition problems... |
| Change: the silver lining |
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| We live in a world where change is constant, relentless. We change relationships, family structures, careers, how we live and work. Most of us, and certainly our children, will never understand the meaning of working in the same job for 40 years and retiring with a gold watch... |
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